Terms and Conditions

TERMS OF SERVICE

Terms of Service Last updated: May 2026

Please read these Terms of Service carefully before using our website or placing an order. By accessing our website or making a purchase, you agree to be bound by these terms.

1. About Us

This website is operated by KauriBox Limited, a New Zealand registered company. References to "we", "us", and "our" refer to KauriBox Limited.

2. Acceptance of Terms

By browsing our website or placing an order, you confirm that you have read, understood, and agree to these Terms of Service, along with our Shipping Policy, Returns & Refund Policy, and Privacy Policy. If you do not agree, please do not use our website.

3. Eligibility

You must be 18 years of age or older to make a purchase on this website. By placing an order, you confirm that you meet this requirement. If you are under 18, you may only purchase with the involvement and consent of a parent or guardian.

4. Products & Pricing

  • All prices are listed in New Zealand dollars (NZD) and are inclusive of GST unless otherwise stated.
  • We reserve the right to change prices at any time without notice. Price changes will not affect orders that have already been confirmed.
  • We take care to display products accurately, but we do not guarantee that descriptions, images, or other content are completely accurate, complete, or error-free.
  • In the event of a pricing error, we reserve the right to cancel the order and issue a full refund. We will notify you promptly if this occurs.
  • We reserve the right to limit quantities of any product.

5. Orders & Payment

  • Placing an order constitutes an offer to purchase. A contract is formed when we send you an order confirmation email.
  • We reserve the right to refuse or cancel any order at our discretion, including if a product is out of stock, if we suspect fraudulent activity, or if a pricing error has occurred.
  • Payment is required in full at the time of purchase. We accept credit/debit card, Shop Pay and Afterpay. 
  • If payment is declined or reversed, we reserve the right to cancel your order.

6. Shipping

Delivery timeframes, shipping rates, and related information are outlined in our Shipping Policy. By placing an order, you agree to the terms set out in that policy.

7. Returns & Refunds

Our returns and refund process is outlined in our Returns & Refund Policy. Your rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 are not affected by these terms.

8. Consumer Rights

Nothing in these Terms of Service limits or excludes any rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. Where those Acts apply, we will meet our obligations under them.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and design is owned by or licensed to KauriBox Limited and is protected by New Zealand and international intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, KauriBox Limited will not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Where liability cannot be excluded, it is limited to the value of the order in question.

11. Privacy

We are committed to protecting your personal information. Please refer to our Privacy Policy for full details on how we collect, use, and store your data.

12. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

14. Contact Us

If you have any questions about these terms, please contact us:

  • Email: info@kauribox.co.nz

KauriBox Limited — New Zealand