Resources

New Zealand Resources for Ageing Well at Home

A collection of trusted New Zealand organisations, helplines, and services for older adults, their families, and carers, covering everyday support, safety, health, and social connection.

General Support & Advocacy for Older People

  • Age Concern New Zealand  ageconcern.org.nz  First port of call for questions about ageing well; offers befriending/visiting services, elder abuse response, health promotion, and local branches nationwide.
  • Office for Seniors | Te Tari Kaumātua officeforseniors.govt.nz Government agency providing information, research, and resources on ageing in NZ, plus the Better Later Life strategy.
  • Grey Power NZ greypower.co.nz Advocacy group for the 50+ age group; also runs a members' electricity scheme.
  • Eldernet eldernet.co.nz Comprehensive directory of home help, retirement villages, rest homes, and other later-life services.
  • Seniorline  0800 725 463 Free phone and web information service helping older people and whānau weigh up staying at home vs. residential care.
  • Citizens Advice Bureau (CAB)  cab.org.nz Free, confidential information and advocacy on almost any topic, including consumer, legal, and budgeting advice.

Falls Prevention & Home Safety

  • Live Stronger for Longer livestronger.org.nz ACC-backed programme with strength and balance classes, home safety advice, and falls-prevention resources for over-65s and their families.
  • ACC (Accident Compensation Corporation) acc.co.nz Injury prevention information, including falls statistics and support after an injury.

Carers & Family Support

  • Carers NZ carers.net.nz National information hub for family carers, with respite guidance, self-care resources, and links to support.
  • Carer Support Subsidy (Health New Zealand | Te Whatu Ora) healthnz.govt.nz  Government subsidy that funds short breaks (respite) for full-time family carers. 

Dementia Support

  • Alzheimers New Zealand alzheimers.org.nz National body with information on symptoms and prevention, an 0800 support line, and local Alzheimers organisations offering education and carer support.

Disability Support

  • CCS Disability Action ccsdisabilityaction.org.nz Support, advocacy, and services for disabled people and their families.
  • Whaikaha – Ministry of Disabled People whaikaha.govt.nz Government agency overseeing disability support services, including Carer Support funding.

Health & Practical Help

  • Healthline 0800 611 116 Free 24/7 health advice line staffed by registered nurses.
  • Healthpoint healthpoint.co.nz Directory of NZ health services, useful for finding local GPs, occupational therapists, and specialists.
  • Work and Income Seniors workandincome.govt.nz Information on NZ Super, entitlements, and the Community Services/SuperGold Card.
  • Needs Assessment and Service Coordination (NASC) Regional agencies that assess eligibility for home support and residential care services.

Social Connection & Community

  • SeniorNet seniornet.co.nz Friendly, peer-led computer and internet classes for older adults.
  • Friendship NZ Social clubs for retired and semi-retired people to stay active and connected.

This list is provided for general information. KauriBox does not endorse or receive any benefit from these organisations, they're simply resources we think are genuinely useful for families navigating ageing in place. Always check current contact details, as phone numbers and services can change.